Privacy Policy

Effective date: 3 September 2023

This Privacy Policy (“Policy”) outlines the data practices and policies of ZestFi, a software product company (“ZestFi,” “we,” “us,” or “our”), concerning the collection, use, and protection of your personal information when you access or use our software, websites, and services (collectively referred to as “Services”). ZestFi is committed to safeguarding your privacy and ensuring the security of your personal information.

By using our Services, you consent to the practices described in this Privacy Policy. Please take the time to read this Policy carefully and contact us if you have any questions or concerns.

1. Information We Collect

We may collect the following types of information when you use our Services:

1.1 Personal Information:

  • Name
  • Email address
  • Contact information (e.g., phone number)
  • Payment information (e.g., credit card details)
  • User-generated content (e.g., reviews, comments)

1.2 Usage and Log Data:

  • IP address
  • Device information (e.g., device type, operating system)
  • Browser information
  • Usage patterns and preferences
  • Clickstream data

1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to track and collect information about your activities on our websites and Services. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

2.1 Providing Services:

  • To provide, maintain, and improve our software products and Services
  • To process transactions and facilitate payments

2.2 Communication:

  • To communicate with you regarding updates, support, and promotional offers
  • To respond to your inquiries, comments, or requests

2.3 Analytics and Research:

  • To analyze and improve the performance of our Services
  • To conduct research and gain insights to enhance user experience

2.4 Legal Compliance:

  • To comply with applicable laws, regulations, and legal processes

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Data encryption
  • Access controls
  • Regular security assessments
  • Employee training

However, no data transmission or storage method is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping your login credentials confidential.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers and partners who assist us in providing the Services
  • Legal authorities when required by law or to protect our rights and interests
  • In connection with a merger, acquisition, or sale of assets

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access, correct, or delete your personal information
  • Object to the processing of your information
  • Withdraw your consent
  • Opt-out of marketing communications

You can exercise these rights by contacting us using the information provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated Policy on our website and updating the “Effective Date” at the top of the Policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at: admin@zestfi.io

8. Cookie Policy

For detailed information about how we use cookies and tracking technologies, please refer to our Cookie Policy.

Thank you for using ZestFi’s software products and Services. Your privacy is important to us, and we are committed to protecting it to the best of our ability.